General Questions

Which Bons should be sent?

If not communicated otherwise, all completed bons (with and without loyalty connection) should be sent to Convercus Interface. It is crucial to secure, that every purchase is only incentivated once.

Thus, processes like partial payments and commisions (which may produce a bon itself) should not be sent to Convercus. The bon (with all line-items) should be sent and incentivated only after (and only if) it has been paid completely.

It is not necessary to exclude certain line-items, as exclusion from incentivation on the level of purchases can be configured in Convercus system (given a constistent set of identifiers for the line-items). Always give all the line-items, which are printed on the bon itself.